The COVID Crisis: Updated Guidance From The NYC Department Of Small Business Services

April 17, 2020

Dear small business owner,

As you know, this is a rapidly changing situation and we are here to support you, whether you are a business owner or a jobseeker.

Please see below for a roundup of new developments as of April 17, 2020.

NYS On Pause has been extended until May 15, 2020, keeping schools and nonessential businesses closed for an additional month.

The NYC Comptroller’s office has compiled a list of private loans for small businesses. See the list.

Do you need to hire staff for your essential business? We can help you with recruitment. No matter what your staffing needs are, we can help you hire the right employees at no cost.

Our services include:

  • Sourcing job seekers through our candidate databases, paid advertisements (at no cost to you), and through local partner organizations
  • Recruiting and screening candidates based on your needs—referring the most qualified to your business
  • Scheduling interviews

You can access our recruitment services by logging into your SBS Connect Account or creating a new account here.


Are you an essential worker in need of childcare? The City is offering free childcare for the children of essential workers, with at least two sites in every school district. Childcare will be offered Monday-Friday, from 7:30 a.m. – 6 p.m. The centers will provide children with three daily hot meals, remote learning time with their teachers, activities like art, music, and physical education, and social and emotional support.

Essential workers who are New York City residents and would like to enroll in one of these centers need to complete this REC Enrollment Form. The form needs to be completed for every child, and the worker will then receive an email confirming your child’s center assignment.


Through its Neighborhood Entrepreneur Law Project (NELP), the City Bar Justice Center (CBJC)‘s COVID-19 Small Business Remote Legal Clinic (the CV-19 Clinic) will offer pro bono legal consultations to help entrepreneurs in New York City determine the best path forward for their small businesses in these particularly challenging times.

New York City’s entrepreneurs and small businesses who have been impacted by the COVID-19 crisis can receive free, limited-scope legal advice. Topics include: loans & grants, contracts & force majeure clauses, employment law matters, real estate and commercial leasing issues, and insurance matters.

Request an appointment here.


The NYPD has informed us of a new scam targeting business owners. If you receive a phone call, email, or text message instructing you to purchase a prepaid merchant gift/debit card, cryptocurrency, or money order to pay any of the following, just hang up – it’s a scam!

  • Law enforcement for bail
  • IRS for owed taxes
  • Utility company to avoid service interruption
  • Immigration officials to avoid deportation/arrest
  • Social Security officials for fraudulent activity/warrant/arrest involving your Social Security number
  • Ransom
  • Hospital for emergency treatment of a loved one

For more information and quick tips, follow the NYPD Crime Prevention Division on Twitter using handle @nypdcpd.


WE NYC is hosting two virtual events next week! Sign up here to learn about private grants on April 20th at 12 PM, and here to learn more about the CARES Act on April 23rd at 2 PM.

Updated Guidance from NYC SBS as of April 17, 2020

Guidance from the NYC Health Department


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