From Harlem To Harare, Consumers Express Frustrations With Companies That Automate Customer Service

The nature of customer service continues to change as large companies look for ways to save money while managing ever-increasing numbers of customers. Continue Reading →


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How The Internet Is Actually Improving Customer Service In The US

Many people believe the internet has damaged the levels of customer service people used to expect when shopping in a traditional retail store. Continue Reading →


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Importance Of Customer Service For Any Business

The success of any business doesn’t just lie in selling good products or offering quality services. Continue Reading →


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