Street Health Outreach & Wellness Mobile Units Offer Vaccines, Other Services For The Homelessness

April 29, 2021

NYC Health + Hospitals today announced the launch of three mobile units across New York City to offer vaccines and COVID-19 tests for New Yorkers experiencing homelessness.

The Street Health Outreach and Wellness (SHOW) mobile units will engage individuals where they are and also offer critical whole-person care, such as wound care, mental health support, and basic material necessities, like meal packages, hygiene kits, and socks.

“During this pandemic, it has been critical to meet people – especially those at higher-risk or most vulnerable to the virus – where they are. The three SHOW mobile units will help us further achieve this mission with our homeless population,” said Dr. Ted Long, Executive Director of the NYC Test & Trace Corps and Senior Vice President for Ambulatory Care and Population Health at NYC Health + Hospitals. “NYC Health + Hospitals has a long, proven track record of extending necessary health care services and other wraparound services and resources to the City’s homeless population. The COVID-19 pandemic only intensified the need of such crucial resources.”

Homeless New Yorkers will be invited in for care and COVID-19 services, no appointments necessary. Patients will also be assessed for other care needed, including wound care, mental health screening, and harm reduction services.


Mobile units will typically be in a single location for two weeks. The mobile units will use the Johnson & Johnson vaccine, which requires only one dose.

Each van will accommodate one patient at a time, with tents posted outside to allow more room for the required 15-minute observation period after receiving a COVID-19 vaccine.

Mobile units will be staffed by a comprehensive team, which will include a registered nurse, two licenses practical nurses, a behavioral health specialist, and outreach staff.


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A physician or physician’s assistant travels across the three units to provide clinical and operational support.

Launched earlier this week, the three SHOW mobile units will be deployed around the city for an initial two-week period, Tuesday-Saturday from 11:00 AM-7:00 PM daily.

Working with the Department of Homeless Services, SHOW mobile units will initially be posted in the Midtown Penn Station area, Upper West Side, and Washington Heights.

NYC Health + Hospitals has worked to improve access to specialty care for New Yorkers experiencing homelessness, including reducing wait times for referrals from homeless health providers by 30 percent, and training more than 200 staff from more than 20 homeless health providers in the system’s electronic referral platform.

This is in addition to the system’s two Primary Care Safety Net Clinic at NYC Health + Hospitals/Bellevue and Woodhull.

The Clinic integrates facility primary care clinical staff with Community Care staff and a housing navigator to provide wraparound services and meet the complex needs of people experiencing homelessness.

NYC Health + Hospitals has a long history of meeting New Yorkers where they are and building healthy relationships with communities and populations across our diverse City.  We are proud to continue that tradition by providing critical COVID-19 resources to New Yorkers experiencing homelessness,” said Dr. Amanda Johnson, Director of the NYC Test & Trace Corps Take Care Program and Assistant Vice President for Care Models in the Office of Ambulatory Care and Population Health at NYC Health + Hospitals. “Our SHOW mobile units will reach hundreds of individuals especially vulnerable to the threat of COVID-19. We look forward to expanding the reach of these vital services and delivering holistic care to those in need.”

NYC Health + Hospitals is the largest public health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs.

NYC Health + Hospitals is the largest public health care system in the nation serving more than a million New Yorkers annually in more than 70 patient care locations across the city’s five boroughs.

A robust network of outpatient, neighborhood-based primary and specialty care centers anchors care coordination with the system’s trauma centers, nursing homes, post-acute care centers, home care agency, and MetroPlus health plan—all supported by 11 essential hospitals.

Its diverse workforce of more than 42,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

Its diverse workforce of more than 42,000 employees is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

For more information, visit www.nychealthandhospitals.org and stay connected on Facebook at https://www.facebook.com/NYCHealthSystem or Twitter at @NYCHealthSystem.

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2 Comments

  1. hi

    my name is Chad Costello, I was watching the news and I saw your on The news of CBS2 news and I said Thank you God for some help.

    I need help to fight to get my City Fheps Voucher increased so iwont lose my place .

    I been hit with a eviction notice and now I’m about to homeless and my Land Lord is not playing around about it.

    I cried so many times going to Social Service of City Fheps Vouchers to get some help or to get my voucher back to what it was when they given it to me is the amount of $1945 but now I only get $1200.

    my rent is $1906. that’s $700 taken away from me to pay my rent.

    I don’t have no other place to go . I don’t want to be homeless living on the streets when I’m truly asking for help and why did City Fhep do that to me .

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