DoorDash Dinged Harlem Shake For Almost $14K In Phony Fees, But Their Refund Offer Fell Flat: Lawsuit

February 27, 2024

Harlem Shake, a renowned eatery in NYC, is taking legal action against DoorDash, alleging unauthorized delivery fees totaling nearly $14,000 since November 2019.

Filed in California’s Northern District, the lawsuit seeks class-action status, citing a violation of New York’s 2020 fee cap law.

In June, Harlem Shake confronted DoorDash about the excessive charges, leading to admission of overbilling but a proposed refund of only half the amount.

This dispute sheds light on broader issues in the food delivery sector, mirroring accusations against platforms like Grubhub in LA.

It highlights the strain between delivery services and restaurants, exacerbated by fee caps amid the pandemic.

The lawsuit aims not only to compensate Harlem Shake but also to address the wider impact of delivery app overcharges on the restaurant industry.

Legal experts argue these practices undermine laws protecting eateries during economic challenges.

The case joins a wave of litigation challenging delivery services’ practices and their effects on local businesses.

While DoorDash intends to resolve the matter, Harlem Shake’s legal action, supported by counsel from multiple states, signals a significant battle over restaurant rights versus delivery platforms’ practices.

Industry observers and legal experts monitor the case closely, recognizing its potential to set precedents for fee regulation and enforcement.

This ongoing dispute underscores a critical moment for the food delivery industry, balancing profitability with fair practices.

With class action status sought, the outcome could reshape how delivery services operate, impacting thousands of restaurants and the future of food delivery.

Photo credit: Harlem Shake.

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