With consumers having less and less time to take care of interruptions that upset their normal schedules, it looks like Apple is coming to the rescue by offering on-site repair for iPhone owners.
The service seems to be for those iPhone owners who can’t find the time to visit a repair shop or Apple store, much less send their phone in to be fixed.
As reported by MacRumors, Apple is trying out its new on-site service in Chicago, Dallas, Houston, Los Angeles, New York, and San Francisco. Consumers in those markets should see that option when they visit Apple’s Support site.
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Research conducted by ConsumerAffairs and MacRumors suggests that the service is provided by Go Tech Services. The company is an Apple-authorized service provider and is not directly governed by the tech giant — much like the relationship between Geek Squad and Best Buy. Findings suggest that Go Tech is a new service offered by SquareTrade, an Allstate company.
Can everything on my iPhone be repaired on a house call?
There’s no official word from Apple or Go Tech on what can be repaired at a customer’s home or office. MacRumors reports that a cracked iPhone display could be fixed but not a battery replacement.
And price? There’s no official word on that either, but MacRumors reports that “an on-site visit fee may be charged in addition to the provider’s standard repair cost.”
Photo credit: iPhone 6 Wikipedia