Attorney General James Launches Investigation Into CareCube For Wrongfully Billing New Yorkers For COVID Tests

January 6, 2022

New York Attorney General Letitia James today announced that her office has launched an investigation into CareCube.

A primary care provider, over reports that the company wrongfully billed New Yorkers for rapid and PCR coronavirus disease 2019 (COVID-19) tests.

CareCube has 20 locations in Manhattan, the Bronx, Queens, and Brooklyn.

“As New Yorkers brace for a continued surge in Omicron cases through the winter, we cannot create harmful financial barriers that keep our communities from seeking testing,” said Attorney General James. “CareCube and all COVID-19 test providers have a responsibility to be accurate and transparent in their billing process. My office is committed to working with our government, private sector, and non-profit partners to ensure accessible testing throughout the state. Any New Yorker who feels they have been overcharged by CareCube is encouraged to file a complaint with my office.”

Attorney General James encourages insured patients to always check with their testing site and health insurer to make sure there isn’t a fee for a COVID-19 test.

Uninsured patients should work with the testing site to confirm whether there are any potential fees associated with a COVID-19 test.

Under the federal Families First Coronavirus Response Act (FFCRA), the Paycheck Protection Program and Health Care Enhancement Act (PPPHCEA), and the Coronavirus Aid, Relief, and Economic Security (CARES) Act, a testing site can receive reimbursement for fees associated with testing uninsured individuals.

COVID-19 testing is free at test sites run by New York state, and patients are encouraged to check with test sites operated by their local governments for additional free testing options.

Appointments for testing at state-run sites may be scheduled through the New York state Department of Health’s online portal.

New York City also offers free tests, which can be found through the COVID-19 Citywide Information Portal.

If a patient has questions or believes they have been a victim of misleading billing practices related to COVID-19 testing at CareCube, they should contact the Office of the Attorney General’s Health Care Bureau online or call 1-800-428-9071.

By submitting this form, you are consenting to receive marketing emails from: Harlem World Magazine, 2521 1/2 west 42nd street, Los Angeles, CA, 90008, You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact
We're your source for local coverage, we count on your support. SUPPORT US!
Your support is crucial in maintaining a healthy democracy and quality journalism. With your contribution, we can continue to provide engaging news and free access to all.
accepted credit cards

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Related Articles